Bestway Coleman Saluspa control panel indicating E02 error code
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Coleman Saluspa e02 Code: How to Error fixing

If you’re facing the E02 error code on your Coleman Saluspa hot tub, you’re not alone. This frustrating issue can prevent you from enjoying your relaxation time. Many users have encountered this problem, and it’s understandable to feel overwhelmed when looking for a solution.

Fortunately, there are effective ways to troubleshoot and reset the system, allowing you to get back to your peaceful oasis.

I will instruct you on how to fix the ‘Coleman Saluspa E02 code’ and get your hot tub working properly.

Dealing with the E02 Error Code on Your Inflatable Hot Tub

If you own an inflatable hot tub like the Salu Spa, you may have encountered the frustrating E02 error code. This issue can pop up unexpectedly, often during filtration or while using the jets. Fortunately, the solution is straightforward, and you can typically resolve the problem without needing to disassemble your entire pump.

Common Causes of the E02 Error Code

The E02 code signifies that your hot tub water needs to be cleaned and balanced with the right chemicals. Also, if the filter is dirty or worn, it can result in this error. Regular maintenance of both the water quality and filter system is necessary to keep your hot tub functioning properly.

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Step-by-Step Fix

  1. Remove the Filter Cartridge: Start by taking out the filter cartridge housing. Regular maintenance should include cleaning the cartridge every two to three uses, but if you notice signs of bending or heavy dirt buildup, it’s time for a replacement.
  2. Clean the filter: Remove the filter from the spa and rinse it off with a hose. If the filter is filthy, you can clean it with a filter cleaner or soak it in water and white vinegar. Once clean, make sure it is correctly installed.
  3. Install a New Filter: Once the old filter is out, replace it with a new one. A clean filter allows for better water circulation and can significantly improve your hot tub’s performance.
  4. Turn On the System: After installing the new filter, reattach the cartridge housing and power on your hot tub. You should notice an increase in bubbles from the filtration system.
  5. Check the water level: Ensure that the water level in the spa is at the correct level. If the water level is too low, the pump can overheat and cause an error code.
  6. Check the pump: Make sure the pump is working correctly. Check for any debris blocking the pump or any loose connections.
  7. Check the power supply: Ensure the spa is properly plugged in and the power supply is working. Check for any tripped circuit breakers or blown fuses.
  8. Contact the manufacturer: If the problem persists, contact the manufacturer for further assistance. They may be able to provide additional troubleshooting steps or may recommend a service technician to fix the problem.
  9. Refer to the User Manual: If you still have a problem, check the manual that came with the spa. It will have more detailed instructions and troubleshooting steps for specific error codes and issues.
  10. Monitor for Errors: After these steps, keep an eye on your hot tub for about 40 minutes to see if the error code reappears. If the E02 code does not return, you’ve successfully resolved the issue.

The Coleman Saluspa manual provides more information.

Coleman Saluspa e02 Code
Image source: Coleman SaluSpa

Here are Other Reasons to Diagnose E02 CODE ERROR

1: Dirty filters to diagnose: Unscrew the filter assembly, open it up, and have a look. To fix: Hose off that rogue. Do this each day, advises Bestway. No luck cleaning filters clogged with goo and algae, so you must replace the filter.

2: OLD filters to diagnose: The paper-based substance becomes wet and clumps together after being submerged in water for more than two or three weeks, significantly reducing water flow. Even if they don’t appear unclean, you must replace them every two to three weeks.

  • Remove one filter, switch on the pump, and put your hand over the return inlet to feel the water jet to ensure this is the issue. If reconnecting the filter immediately causes the water to stop flowing (and you then experience E02), the filter is the only obstruction to the water flow.
    • To fix: Switch out the filters! A pack of 12 costs $29.99 on Amazon.

3: Connectors near filters that are allowing air to enter:

  • To identify: By gradually loosening the connectors on either side, bleed all the air from the translucent vinyl “side hose” with the pump off (some water will drop out).
  • Retighten the connectors. Start the pump, look for a buildup of bubbles in the hose, or hear a light hissing. To make any bubbles congregate in the center of the tube where you can see them, slightly raise.
  • To fix it, tighten the connectors and think about putting Teflon tape on the threads. Before screwing on filters, submerge them until all air has been expelled. If not, it moves. 

4: The egg’s pump connectors have air leaks. To diagnose:

If you receive an E02 code, it means that your hot tub water needs to be cleaned and balanced with the right chemicals. This error can be caused by a dirty or worn filter. Your hot tub’s functioning properly requires regular maintenance of both the water quality and filter system.

Lifting or lowering the side hose will allow you to gently turn the ‘T’ connector (B) that is coming into the egg. One of the two seals may be broken if the air noise gets worse. This connector needs to be taken care of, especially when there is water. To fix:

  • Remove the bottom panel from the egg by turning it over.
  • The hose clamps on either flank of the small vinyl content should be released.
  • Warm the tube at both ends using a blow dryer or heat gun.
  • Reinstall the hose clamps behind the fitting bar and reinstall both ends on the external connector and the pump.

5: The side hose is too short, pulling a kink in the short hose behind the elbow connector 

To diagnose: Check if the short tube beneath the elbow connector (embedded inside the tub) is sufficiently improper. To fix:

  • You can purchase one foot of vinyl tubing (1″ ID, 1.25″ OD) at Home Depot for $2.50.
  • Cut the side hose in half (voiding your warranty), then reassemble it using the new hose, adding two or three inches in the middle.
  • Use a heat gun (or blow drier) to warm the new hose before applying it over the cut ends of the side hose to complete the splice (I was able to get 5 inches of overlap on either side, making the flank hose 2 inches extended total)
  • While the vinyl is still warm, place two Worm screw hose clamps (about $1 each) over the Centre of the overlaps. Ensure they have no jagged edges close to the tub wall for more reading about jets not turning off.

More Troubleshooting the Coleman Saluspa e02 Code

1: Draining the Coleman Saluspa

If the filter is clean, drain the spa and refill it with fresh water. First, turn off the spa’s power. Then, remove the cap from the drain valve and attach a garden hose to it.

Open the valve and let the water drain until the spa is empty. Once the spa is bare, close the valve and remove the hose.

Use a wet/dry vac or a mop to remove any remaining water inside the spa. Finally, refill the spa with fresh water and turn on the power. Check the video below.

https://youtu.be/GoekY_gL10w

2: Cleaning the inside

If you’re getting Coleman spa error code e02, it’s likely because the inside of the spa isn’t clean. Follow these steps to clean the inside of your Coleman Saluspa and get it back up and running:

  • 1. Drain the water from your spa.
  •  2. Remove the filter cartridge and clean it with a hose.
  •  3. Use a soft brush to scrub the inside of the spa, paying particular attention to any areas that seem dirty or grimy.
  •  4. Rinse the inside of the spa with fresh water.
  •  5. Replace the filter cartridge and fill the spa with fresh water.
  •  6. Turn on and enjoy!
inflatable hot tub cleaning filter

3: Replacing the water filter

Assuming you would like a section on how to replace the Coleman Saluspa’s water filter: First, locate the filter cartridge inside the spa to replace the filter. A tiny door or access panel must be removed to get to the cartridge. Once the board is removed, please replace the old cartridge with a new one. Check the user manual.

Ensure that the new cartridge is adequately sealed before replacing the access panel and starting up your spa again.

If none of these steps work, contact Coleman customer service for further assistance or to arrange to have the hot tub repaired or replaced.

Other Error Codes & Solutions

E01 is a common error code that indicates a problem with the water flow. A clogged filter or pump issue could be the cause of this. To fix this, attempt to clean or substitute the filter and make sure there are no obstructions in the water flow.

E03: This code indicates a problem with the water temperature sensor. To fix this error, you can try the following steps:

  • Check the sensor and make sure it is not damaged or disconnected.
  • Check the water temperature and ensure it is not too high or too low.
  • Reset the system by unplugging it for a few minutes and then plugging it back in.
  1. Check Water Flow and Filter: Inspect and clean the filter to ensure proper water circulation. A clogged filter can disrupt the heater’s function.
  2. Inspect the Heating Element: Check for mineral buildup on the heating element and clean it if necessary for improved efficiency.
  3. Verify the Temperature Sensor: Ensure the temperature sensor works correctly to avoid heating problems. Replace it if needed.
  4. Examine the High Limit Switch: Check the high limit switch for damage and reset it if necessary. This ensures safety and prevents overheating.
  5. Power Supply and Wiring: Confirm the power supply and inspect wiring connections for any issues. Faulty wiring can affect the heater’s performance.

Why Your Coleman SaluSpa Might Keep Shutting Off

Common reasons for this frustrating issue:

  • Clogged Filter: A dirty filter blocks water flow, making the pump work harder and potentially overheat. Clean or replace your filter regularly.
  • Air in the Pump: Trapped air bubbles can prevent the pump from working correctly. To fix this:
    1. Turn off the spa.
    2. Disconnect the pump.
    3. Reconnect and run it for a few minutes to clear the air.
  • Overheating: Safety features will shut down the pump if the water gets too hot. Monitor the temperature and adjust the heater if needed.
  • Faulty Pressure Switch: This part ensures safe heater operation. A defective switch can cause premature shutoffs.
  • Control Board Issue: The control board manages the spa’s functions. A malfunctioning one can cause unexpected problems, including shutdowns.

How to fix Lazy Spa hot tub error code E02

The heating system is causing an error code E02 on a Lay-Z-Spa. This indicates that the water temperature is not rising as anticipated, and the heater has been shut down as a safety measure. Most common causes:

  • Dirty filter: A dirty filter can restrict water flow, preventing the water from heating up properly.
  • Low water level: If the water level is too low, the heater may not be able to submerge completely, which can cause it to overheat and shut down.
  • Kinked hose: A kink can also restrict water flow, leading to the error.
  • Faulty heating element: If the heating element is defective, it may not heat the water properly. Check out this LinkedIn post.

Hot Tub Patio Pro Tip

Maintain Regular Checks: Preventive maintenance ensures your hot tub operates smoothly. Schedule routine inspections of water levels, filters, and overall system performance to avoid encountering error codes like E02.

NOTE

Remember, if troubleshooting steps don’t resolve the issue, seeking professional assistance from a certified technician is advisable to ensure the continued enjoyment of your hot tub experience.

For more insights on hot tub maintenance and relaxation tips, explore Hot Tub Patio.

Check Out Saluspa Products

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Answers to Popular Questions:

How often should I clean the filter in my SaluSpa?
Clean the filter at least once a week if you use the spa daily. If you don’t use it often, cleaning every two weeks should be enough.

Can I use a different filter in my Coleman SaluSpa?
It’s best to use the specific type of filter recommended by the manufacturer. Using a different filter may damage the spa or affect its performance.

What should I do if my Coleman SaluSpa is not heating up?
First, check the water level and make sure the pump is working properly. Then, check the power supply and all connections. If the issue continues, contact the manufacturer for help.

What does the E02 code error mean?
The E02 code means the spa is not heating correctly. This could be due to a faulty heater or a problem with the circulation pump.

Can I prevent the E02 code error from happening again?
Yes! Ensure your spa is level so the water circulates properly. Also, check that the moisture and air temperatures are set correctly. These steps can help prevent the heating system from overheating and triggering the error.

Why does my Coleman SaluSpa keep shutting off?
There are a few reasons this could happen. A common cause is a dirty filter. If the filter is clogged or needs replacing, it can make the pump work harder and overheat, causing it to shut off. Regular cleaning and replacing the filter every 1-2 months is advised.

Another reason could be low water levels. If the water level is too low, the pump may not function correctly and could overheat, leading to an automatic shut-off. Make sure your spa is filled to the recommended level.

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19 Comments

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  12. Any thoughts on this. My Coleman Saluspa was working perfectly in the middle of CT winter. Cold. below freezing, worked like a champ. The power went out and the pump went off. It was off for about 24 hours when I noticed and the temperature on the unit says 66F. So I start it up and it says E02. The filter is clean but the E02 error keeps coming on. Middle of a winter storm with low temps. Is it because the air is to cold so it wont start? Will the freeze shield still work or will it be shut down by the E02. Not looking good. Thoughts?

    1. Dear sean,

      The E02 error code on your Coleman Saluspa typically indicates a problem with water flow. This could stem from issues like blocked filters, low water level, or potentially, due to CT winter temperatures, water freezing in the tub. Here’s how to troubleshoot:

      1. Make sure your spa is adequately filled with water.
      2. Check and clean the filter cartridges or replace if necessary.
      3. If weather permits, ensure that the temperature of the spa does not drop too low as to freeze the water.

      Remember, always switch off and unplug your Saluspa before any maintenance checks for safety reasons. If above advice doesn’t resolve your issue, it may be time to contact Coleman customer service for further assistance.

      Stay warm,
      Hot Tub Patio

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